Frequently Asked Questions

Each of our counsellors are board certified clinical mental health professionals. We have the necessary credentials to not only conduct assessments, but provide appropriate treatment as well.

Our fees are subject to the needs of each client and vary according to the service and treatments provided. Please contact us for more information.

If your work benefits or health insurance covers the cost of mental health counselling or psychotherapy, we are happy to incorporate this as a payment option. Please speak to us about your coverage.

We begin with a thorough personal assessment which helps us to determine the best course of action for treatments. We use biofeedback tools, review the documentation you provide, consult other professionals where/when necessary, and use our clinical expertise to arrive at a decision. All treatment plans and options will be discussed with you to obtain your permission and cooperation. We only proceed when you understand the plan and agree that it is the best option for you.

We deal with similar circumstances frequently and have services to assist you in this regard. Following a psychosocial assessment, we will be able to provide you with a report of our findings.

The content of our consultations and counselling sessions are confidential (we will not disclose your treatment, personal, occupational or other information with anyone else). If you choose to provide a written request and sign the disclosure agreement, documentation can then be shared with a third party.

*Limits to confidentiality include a duty to warn if the client or an affiliate is at serious risk of imminent harm.

First, congratulations on embarking on a rewarding career path! As a mentee, you can expect to be paired with a Registered Psychotherapist with extensive clinical supervision experience. You will receive feedback regarding case conceptualization and treatment plans for your clients, as well as tips for how to cultivate your own individualized approach.

We are happy to help you develop the competence and confidence you need to begin your practice! Whether you want to receive consultation for challenging cases or have someone provide supervision while you start your practice, we can set an arrangement to best suit your learning needs. Our experience shows that having a supervisor guide a supervisee for even a short time period, greatly boosts their confidence in practice moving forward.

At the end of your mentorship, we will provide you with a letter that states the functions you carried out during your term, the hours you’ve completed, and our feedback on your performance. If you have any specific criteria for assessment that must be covered, we can include that as well.

Fees and payments will be determined based on your level of experience, educational background, and current licensure standing. We can discuss these in more detail once you get in touch with us.

Do you have any other questions to ask?

Contact us and we will get back to you shortly